OS HUBOnboarding Specialists
Daily Workflow

Protect the Call. Close the Loop.

The shape of a standard onboarding day. Call blocks are protected; every block ends with the loop closed.

  1. 01Clear Overnight Activity

    60 minutes

    Clear Slack, send proactive updates, and address outstanding tickets.

  2. 02Client Call Block

    3 hours

    Run scheduled onboarding calls.

  3. 03First Follow-Up Block

    30 minutes

    Send recaps and arrange deliverables.

  4. 04Lunch

    30 minutes
  5. 05Calls and Coaching

    3 hours

    Run client calls or attend manager and coaching sessions.

  6. 06Second Follow-Up Block

    30 minutes

    Send recaps and arrange deliverables.

  7. 07Portfolio Follow-Up

    30 minutes

    Send proactive updates to all other assigned clients.

  8. 08Prepare for Tomorrow

    30 minutes

    Chase OB2 deliverables and close open loops.

  9. 09End-of-Day Report

    Before sign-off

    Send the required EOD update.